If you want to expand your company, the immediate thought is you need to hire more people, which is costly and takes a lot of time. What if there was a way to double the productivity of your staff? This is something Tony Hsieh from Zappos has been able to do, here are 3 easy steps you can follow.
Tony has studied what makes people happy and it’s 3 things:
1) perceived control
2) perceived progress
3) being a part of something much larger
His example of perceived progress was his customer service reps, they used to be promoted once every 18 months to eventually become a buyer.
They changed that to a promotion every 6 months and it made people a lot happier. It didn’t cost them anything, but it made people much happier and productive.
A happy wife is a happy life, and a happy employee works twice as hard.
Originally posted: wisestartupblog.com.